As the power to make buying decisions about IT-enabled business services accelerates its move from the enterprise’s IT group to the business units, the concept of business service delivery is becoming more relevant to non-technical audiences - application users can readily imagine retrieving applica ...

Enterprise IT is rapidly changing from a landscape of servers, networks, PCs and software to one of services that enable the business processes that business managers demand. Cloud computing is accelerating this trend. The purpose of this poll is to find out whether organizations are migrating thei ...

The advent of the cloud computing concept is having a far-reaching effect on businesses, not just in the area of how technology can be procured, deployed, or utilized, but also the social composition of the IT decision-making unit. The entire decision-making process is slowly evolving to give greate ...