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Aug10
29

Governments are considering cloud technologies in a bid to drive more efficient operations

Posted by: Gerald Wang in GovSpace @ 7:48 PM

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Gerald Wang

The recent global recession has increased public scrutiny and accountability demands on the IT budgets of government organizations. Paradoxically, these organizations are increasingly under pressure to raise service competency and productivity. This cost and performance management irony has propelled public agencies to look to other technological alternatives, such as cloud computing solutions.

In the latest IDC Government Insights study, “Looking Ahead: Articulating Cloud Competencies for the Aisa/Pacific Public Sector (Doc #AP9694203S)", IDC Government Insights discussed the trends driving the adoption of cloud technologies, whether public, private or a hybrid of both models, and the concerns over the use of cloud computing technologies in the public sector such as security, reliability and regulatory compliance.

In general, most public sector agencies are widely dispersed operational silos and have an urgent need to coordinate and integrate the various egovernment functions. Notably, the challenge today is that these agencies face varying policy and operational restrictions which translate to different needs and scales on their IT capacity. As the business case for the traditional data center is no longer sustainable in the long run, the adoption of cloud computing technologies in the public sector has become a viable option.

We note that the Asia/Pacific public sector is still apprehensive about the adoption of cloud computing especially in agencies that handle sensitive information. Most of the initiatives today are still at an experimental stage as the public sector tries to determine the return on investment (ROI) and weigh the risks involved in the adoption of cloud computing technologies.

Governments should take an active change management stance to address the people and process aspects of cloud implementations, such as revolutionizing traditional workflows and facilitating interoperable standards to bring about greater inter-agency coordination. All the stakeholders involved need to internalize the value and application of the cloud model so as to truly realize a continued and successful egovernment transformation.

We are also expecting data protection and security solutions such as "rights-management-as-a-service", and integrated business intelligence and analytics applications to feature strongly as key technological innovations that lead the adoption of cloud computing for the public sector.

Inevitably, apart from cost management agendas, public sector agencies will need to define their own set of business requirements for cloud computing solutions. This means they have to explore and gather distinctive proficiency and awareness towards building a specialized enterprise-grade cloud services model that fits the unique environment it serves. Thus, the eventual adoption of cloud technologies, whether public, private or a hybrid of both models, lies fundamentally on the operational requirements it seeks to address.

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Aug10
19

Asia Banking Executives Gather in Phuket to Discuss Risk Management

Posted by: Michael Araneta in A.F.S. @ 5:20 PM

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Michael Araneta

Last month, 34 banking executives from 11 countries across the region attended the IDC Financial Insights-FICO Asia/Pacific Risk Officer Retreat. We conducted an informal survey, which was spearheaded by two participants, and found some interesting facts and expectations about the tenure of Chief Risk Officers (CROs) in banks.

Let me give a quick run-down:

  • On average, CROs have been in their current roles for less than four years.
  • The past crisis scaled up everyone's experience tremendously. What they could have gained in five years, they gained in one.
  • The demand for risk executives has created a notable dearth of good risk officers in banks.
  • A trend of CROs becoming CEOs of financial institutions is expected to emerge in the medium term.

There were snide (but well-meant) commentary about stress tests, Basel 3, modeling, and even the discipline of risk management itself. The discussions also reinforced some notions about the role of risk managers in banks: mainly, that it is a job that requires smarts, business acumen, fortitude, and a grasp of internal and external realities that confront their institutions.

The candid discussions in and outside of the Roundtable also validated our opinions about technology decision-making with regard to risk management. While IT spending in this area will remain high, admittedly, there will be some projects that will be categorized under "risk management," most probably to get immediate management buy-in.

Furthermore, justifications for risk management projects are getting more tactical, just as ROI calculations increasingly get treated differently. Also, technology has matured significantly over the past few quarters and risk officers have a better set of vendors to work with in the year to come. However, finding the right vendor for their organization's needs will continue to be a key challenge. These will find a way into our research agenda in the coming year.

The IDC Financial Insights-FICO Risk Officers' Retreat is designed to be an annual gathering of risk officers to share latest insights about the discipline of risk management, as well as operational benchmarks and best practices discovered in their respective banks. This year's event was held at Cape Sienna in Phuket, Thailand from July 29 to 31 this year. We look forward to continuing these discussions with those who attended and with other FSI executives who couldn't make it but are keen to join in the next gathering.

The retreat also shattered the myth that CROs are too straight-laced and don't have a capacity for humor, as the photos we took during the event show. Check out the photo gallery on the IDC Financial Insights-FICO Asia/Pacific Risk Officers' Retreat Facebook page.

Below: Proof that I was there and doing my job!

 Below: Ample opportunities to network and let our hair down.

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Aug10
06

Research & Development and Intellectual Property Protection Among Asian Manufacturers

Posted by: Chris Holmes in MI Blog @ 4:27 PM

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Chris Holmes

In a recent web conference, I talked about how the manufacturing landscape is changing. We are seeing a shift from cost control to a focus on expansion – expansion into adjacent processes, expansion of process competence, and geographic expansion.

One of the areas that prompted a lot of questions during the conference was the notion that China and other parts of Asia are investing significantly into Research & Development (R&D). There are a number of interesting dimensions to this.

Firstly, we are seeing governments around the region put increasing emphasis on developing R&D capabilities and seeking to increase the amount of knowledge work that is being conducted in-country. This is being pushed due to a number of drivers. One, to provide stimulus to create and grow start-up companies that have IP as a key asset, and two, to provide a skilled labor force to attract and retain foreign companies.

Secondly, we are seeing the local, indigenous manufacturers place higher and higher importance on IP. Asia has continued to grow through the recession, making it attractive to foreign companies, with many looking to their Asian operations to offset the stagnation and/or shrinkage of their traditional markets in Europe and the U.S. With this increased competition, consumers in the region now have a much wider choice of products. This has caused a growing need for local manufacturers to differentiate themselves, or at least, be able  to provide the same/similar product features and functions as their Europe and U.S competitors. This has also led them to increase their investments in R&D and product development. Coupled with the heightened competition is the growing need for compliance, especially the need to meet customer requirements which tend to be even stricter than legislative requirements. The need to meet these requirements, especially for companies that export, is driving increased investment into R&D.

Thirdly, we are increasingly seeing Western and Japanese companies set up R&D centers in Asia. As manufacturing is moving to this region, so is their R&D, especially since companies need to make modifications to the products they sell in the region. One company that has been particularly good at this is Siemens which has a "Designed in China", "Made in China", "Sold in China" policy for its numerical control systems, drives, HMI and PLC from its Nanjing plant. Foreign companies are also taking advantage of lower R&D cost , and the larger pool of engineers available in Asia. A  good example is Toyota who reportedly opened up an R&D center on the outskirts of Shanghai, the first fully self-funded R&D facility outside of Japan, taking advantage of the lower cost of engineers, the availability of engineers and the need to gain insight into local market requirements. The Toyota center is expected to open this year.

Having covered the drivers for increased R&D in Asia, another question that was asked, was what are the R&D areas that Asia is investing heavily in. To a certain extent, Governments can drive the type of industry they want to support by providing funding. Funding can take many forms. For example, grants to companies to establish R&D operations, development of centers of excellence for R&D in specific areas, whether it be university or research institute based, etc. This type of approach requires the country to put in place a strong roadmap . The country must also be committed to implement the roadmap. Taking Singapore as an example, the government has identified a number of key industry sectors, and funding has been put in place to establish R&D centers, train manpower, and encourage the set-up or start-up of companies. In Singapore, amongst a long list, one of the key industry sector that has been identified is aerospace engineering and alternative energy. Typically, what we have seen is that R&D government funding is pushed into industries where the country has some history. For example, Taiwan invests in electronics research, but also looks for adjacent type areas such as "lab on a chip". The more visionary countries identify areas where they would like to be in a number of years and look to establish competency in that area. An example would be Singapore moving into clean fuels.

One of the issues that concern many companies as they set up R&D operations is the protection of IP, especially in China. China has been making great efforts to show that it is respecting IP. The recent ruling that two Chinese companies infringed the rights of Strix in the UK, shows that IP is being recognized, although there is still some way to go. However, with the influx of western companies setting up R&D centers, this can be taken as a sign that the state of IP protection is improving.

In the longer term, I expect more and more "knowledge" work to be done in Asia. From the demand side, this is where there is an increasing growth in the form of consumers, and from the cost and capacity view, that there are a large number of young engineers, working in lower cost countries as compared to the west.

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